No request is too large,
no detail too small
A vision for service excellence.
A passion for generous hospitality.
Malcolm Hendry
General Manager
malcolm41@rchmail.comI have been with Red Carnation Hotels for over 20 years and my role as General Manager is one of the most satisfying jobs of my career. I have a team of over 160 employees, who are highly motivated and dedicated to delivering generous hospitality and passionate service. The wellbeing of our guests and teams is my highest priority and I look forward to warmly welcoming you to Hotel 41 soon.
Lauren Hargrave
Resident Manager
lhargrave@rchmail.comHotel 41 is often the location of anniversaries, birthdays and engagements, as well as celebrations of special occasions. I play a key role in making these events become lifelong memories. When the stay is particularly important for you, please write to me and I will endeavour to make it an unforgettable experience.
Adéle Coetzee
Assistant Resident Manager
acoetzee@rchmail.comI would love to welcome you on arrival and arrange a show around of our exquisite hotel. I am here to assist with all your special and last-minute surprises such as a floral arrangement to ensure you impress your loved ones during your stay. I can also assist with helping you to plan your proposal, anniversary, or birthday, and I can organise babysitting services and pet-sitting services. I am also able to confirm existing reservations or make enquires on your behalf for your stay.
Magdalena Pokorska
Reception Manager
mpokorska@rchmail.comI am here to assist with your room preferences, from specific mattresses to toppers and our special ‘pillow menu’ prior to your arrival. We will ensure that your room is prepared for any allergies you may have, and your bed linen will be changed regularly and when needed. We are also delighted to provide additional services such as dry cleaning.
Ben Kelliher
Executive Chef
bkelliher2@rchmail.comI began my culinary journey and discovered my passion for this great industry. I worked at some of London’s top hotels including The Chesterfield Mayfair, where my passion for food grew. I am pleased to be working at The Rubens at the Palace and Hotel 41 where we source fresh local seasonal produce from the country. I and my team can create a dining experience that you will fondly remember forever.
Sarah Bristow
Reservations Manager
sbristow@rchmail.comWhen you are booking your room with me, let me know whether you will be celebrating your honeymoon, birthday, or wedding. It would be my pleasure to oversee your bedroom allocation and put in a special request for you prior to your arrival. Also, I can organise in advance any additional extras you may like such as chocolates, champagne and strawberries, which would be waiting for you upon arrival. I will ensure that your stay will be one you fondly remember.
Kristina Veselyte
Executive Housekeeper
kveselyte@rchmail.comPerhaps you are used to sleeping on a hard mattress, and that most mattresses are usually too soft for your preference? If you ask for a mattress topper in advance, I can ensure that this is fitted before you check-in. Please inform me about any allergies you have so I can ensure that your bedroom is prepared. We also have a special ‘pillow menu’, where you can select your favourite type of pillow.
Marlen Wunschel
Assistant Manager
mwunschel@rchmail.comI am here to assist with recommending and securing the best tables for you in some of London’s top venues. I will provide expert advice on how to gain access to the best attractions across the city and popular excursions further afield. With a wealth of contacts that I have acquired over years, I am the ultimate London insider. Also, I am constantly on the lookout for new shows, gallery exhibitions and pop-up events to ensure that you enjoy the best London has to offer.
Dean Sparrow
Food and Beverage Manager
dsparrow@rchmail.comMyself and my dedicated team can suggest wines to pair with your meals, explain how they are prepared and where the ingredients are sourced from. If you have any specific dietary requirements or allergies, we can make adjustments and share the list of allergens in our dishes. A meeting can be arranged in person, if you would like a personalised menu prepared for your stay. We are here to make important occasions extra special for you.
Smita Khadaroo
Director of Sales - Rubens, 41 and Bbar
skhadaroo@rchmail.comAre you interested in staying with us on your business trip? Hotel 41 has fantastic corporate rates on offer, which include exclusive benefits that you will receive when you book your stay with us. Please ask for me at the hotel reception and I will be delighted to discuss rates with you.
Sergio Gimeno
Director of Engineering
sgimeno@rchmail.comI can enhance your Sky television system, set up a Chrome Cast, or provide a DVD player for you if you have any favourite films to request. If you are travelling with children, I can set up a PlayStation with games. I can also arrange for a mini fridge to be fitted pre-stay, if you wish to store your own drinks, snacks or medication. Myself and my team can also assist with any queries regarding the state of the art in-room ventilation cooling and heating system.