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Hotel 41 Team

Meet our team

The extraordinary characters at Hotel 41 passionately care about each and every guest experience. Our warm and welcoming team provides the perfect introduction to our capital city, and every one of us is deeply committed to giving the very best in all we do.

The Rubens General Manager Malcolm Hendry In Scottish Attire

Malcolm Hendry

Managing Director

The epitome of a ‘people person’, Malcolm Hendry is driven by knowing that the guests in all of the hotels he oversees are enjoying their stays. After completing a degree in Hospitality and Business Management, Malcolm was Assistant Manager, then Deputy Manager of Speyside’s Craigellachie Hotel. By 2004, Malcolm was General Manager of The Rubens at the Palace, Hotel 41 and bbar, and Red Carnation’s first Scottish property, 100 Princes Street.

Adele Coetzee

Adéle Coetzee

Resident Manager

As Resident Manager, Adéle is here to assist with all your special and last-minute surprises such as proposals, anniversary, or birthday celebrations, babysitting services and pet-sitting services. Adéle would also be happy to confirm existing reservations or make enquires on your behalf for your stay.

Chef Ben Kelliher in the kitchen

Ben Kelliher

Executive Chef

Cultivating his skills at renowned London establishments, including The Chesterfield Mayfair, Ben Kelliher's love for food flourished. Currently at the helm of The Rubens at the Palace and Hotel 41, he and his team are dedicated to sourcing fresh, local, and seasonal produce. His food is a testament to his culinary prowess, and under his guidance, guests are treated to extraordinary flavours that linger fondly in their memories.

Anton Richards

Director of Sales

Anton Richards is the Director of Sales for The Rubens at the Palace, Hotel 41, and bbar. Holding a Bachelor of Arts in International Hospitality Business Management, he brings over a decade of experience in the hospitality industry. Anton has excelled in various roles managing accounts across the EMEA region. Known for his strong organisational skills and professional demeanour, Anton effectively leads sales strategies and builds relationships with local and international clients.

Marlen Obertelli

Marlen Obertelli

Assistant Resident Manager

Marlen will be happy to assist with recommending and securing the best tables for you in some of London’s top venues. With a wealth of contacts that she has acquired over years, Marlen provides expert advice on the best attractions across the city and popular excursions further afield. Marlen is constantly on the lookout for new shows, gallery exhibitions and pop-up events to ensure that you enjoy the best London has to offer.

Sergio Gimeno

Director of Engineering

Sergio Gimeno ensures all maintenance is carried out to the standard that Hotel 41's beautiful building deserves, helping to preserve its heritage and historical features. Sergio is happy to enhance your Sky television system, set up a Chrome Cast, arrange for a mini-fridge to be fitted pre-stay, and assist with any queries about our ventilation cooling and heating system.

Kristina Veselyte

Executive Housekeeper

Kristina Veselyte has a great passion for cleanliness and the exceptional importance of every single small detail, from beautiful turndowns to thoughtful gifts and surprises. Kristina and her team and will be happy to fulfil any special wishes you might have, from pillow choices to mattress toppers and is on hand to answer any questions about sanitisation procedures and welfare measures.

Sarah Bristow

Head of UK Reservations

Sarah Bristow leads the Red Carnation Hotels UK Reservations team, taking care of our guests' room reservations. If you would like to discuss an upcoming reservation, individual or group enquiry, Sarah will be delighted to assist with this and provide her personal recommendations.

Hotel 41 Lounge with fireplace

Join our family

If you are looking for a career in hospitality, and want to bring your enthusiasm and skills to a dynamic company who offers long-term prospects coupled with first-class training and development, then we'd like to hear from you.

Discover more

We are proud to be part of a number of select and exclusive collections and memberships that share our values of outstanding service, exceptional guest experiences and generous hospitality.

Forbes Five-Star Award

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