Frequently asked questions Here is a selection of some frequently asked questions about the hotel for your convenience. What changes have you made during the Covid-19 pandemic? Is there a dress code? What is the check-in/checkout time? If I drive to the hotel, where can I park my car? Is there a service charge for staying at the hotel? What do I do if I would like a car and chauffeur during my stay? Do you provide tea and coffee-making facilities in the bedroom? What major credit cards are accepted? Do you have adapters and converters available? Do you operate a laundry service? Is there a gym? Where is the nearest bar? Where can I buy theatre tickets? Can you offer advice for show and restaurant recommendations? I have dietary restrictions or allergies, can I make you aware of these in advance? Can I organise a balloon, banner or special message to be placed in a bedroom? What if I am hungry at midnight? Can I bring my pet with me? Where can I exchange my currency?